Board Support Officer
Job no: V11190
Work type: Fixed Term Full Time, Fixed Term Part Time
Location: Darwin
Categories: Administration, Government
The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications and knowledge to provide safe care are registered.
Board Services staff across Australia are responsible for the provision of secretariat and governance support to the National Boards, their committees and other regulatory delegates to enable robust, harmonized decision-making aligned with agreed approaches to risk based regulation and our evolving decision-making environment. Timely, complete and accurate meeting support and record-taking services are provided for all meetings.
To deliver this service, Board Services works closely with National Board and committee Chairs and Executive Officers and liaises closely with staff across all directorates to ensure that members are supported in undertaking their decision-making roles within the National Scheme.
Reporting to the National Operations Manager – Regulatory Secretariat, the purpose of the role is to provide professional, informed secretariat and governance support to Ahpra Boards and Committees. This will include a focus on customer service, attention to detail and high performance in the delivery of administrative support. A key feature of the role is the ability to work across different teams as the business needs of Ahpra and its regulatory decision-making delegates evolve and change.
This is a full time role, however a part time role (0.8 FTE) for a period of twelve months will be considered.
In this role you will:
- Prepare agendas and meeting papers for board or committee meetings in accordance with agreed service delivery standards and time frames.
- Process attendance and expense claims for Board members.
- Record and/or manage decisions and actions from board and committee meetings. This may include scheduling and/or attending meetings and taking accurate minutes, distributing outcomes to relevant parties in a timely manner and in the appropriate format.
- Manage board and committee documentation. This includes preparing agendas and, in partnership with regulatory operations colleagues, ensuring that the content is relevant and complete.
- Assist with the management of all board and committee communications to internal and external stakeholders. Consult and liaise with program directors, managers, staff and board and committee members in relation to agenda items and papers.
- Contribute to the development, review and continuous improvement of secretariat procedures and the broader function.
- Coordinate any necessary arrangements for meetings and associated activities. This includes room bookings, and ensuring appropriate technology is available depending on the nature of the meeting.
- Liaise with internal staff to ensure the availability of all facilities and equipment as required.
- Ensure documents are stored appropriately in accordance with AHPRA records management policies and can be retrieved easily for future reference and audit purposes.
- Establish and maintain effective relationships with key stakeholders internally and externally via phone, email and face-to-face.
- Foster collaborative working relationships with board/committee chairs as appropriate.
- Respond promptly and courteously to stakeholder requests, collate and disseminate relevant information, resolve standard problems, escalate issues when required.
- Other duties as directed by the National Operations Manager – Regulatory Secretariat.
As the ideal candidate, you will demonstrate the following:
- Post-secondary and/or tertiary qualifications combined with relevant work experience advantageous
- Demonstrated experience in providing secretariat functions in a complex environment (corporate or public sector) ie. supporting boards, committees and sub committees
- Demonstrated ability to work closely with executive and senior managers and key external stakeholders
- Demonstrated proficiency using a range of Information Systems – particularly the Microsoft Office Suite (Outlook, Word, Excel)
- Knowledge of and experience using TRIM would be advantageous
- Knowledge of and experience using Diligent Boards would be advantageous
- Excellent time management skills with the ability to prioritise and complete a broad range of activities
- A willingness to work in a close team that adheres to the values of Ahpra
- Outstanding communication skills – both written and verbal with the ability to consult and liaise with program directors, managers, staff, and board with confidence.
Regulatory Board Services Officer.pdf
What we offer:
- A friendly and supportive working culture and a safe working environment with the required level of care and respect for its participants.
- Discounted health insurance with Medibank Private and discounted gym memberships
- Great work/life balance
- Attractive salary of $76,302 per annum plus Superannuation
To apply:
- Click ‘Apply for this job’ to submit your application and view the position description
- Your application must include a resume and a cover letter outlining your skills and experience relevant to the requirements in the position description
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process
- For any queries or a confidential discussion regarding this position, please contact Eliane Lefebvre on (08) 8901 8522 eliane.lefebvre@ahpra.gov.au
- Closing Date: 11.30pm Sunday 1 March 2020
Offer of employment is subject to successful background (pre-employment screening) and Criminal History checks.
Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. If you have any support or access requirements, we encourage you to advise us at time of application.
With respect, no agencies please.
Advertised: AUS Central Standard Time
Applications close: AUS Central Standard Time
Back to search results Apply now Refer a friend