Current opportunities

Regulatory Officer - Registration (Case Management)

Job no: 498194
Work type: Fixed Term Full Time
Location: Adelaide, Canberra, Melbourne, Sydney
Categories: Registration

The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications, and knowledge to provide safe care are registered. 

We are looking for flexible and dynamic people to join the Case Management team in the Registration function. The successful applicant(s) will be responsible for the management of a variety of applications and renewals with varying degrees of complexity. The role will also involve audit and monitoring and compliance management.  

This role will require engagement with various stakeholders including Health Practitioners and Boards to assist gathering information to complete applications for registration. 

Ahpra requires all employees to comply with Ahpra policies, including the Flexible working policy

We have a number of positions to fill and continuously seek applicants to join our Canberra, Adelaide, Melbourne, and Sydney based teams. Applications are accepted for expressions of interest to be placed on Ahpra’s merit list for future vacancies.

In this role you will: 

  • Deliver customer focused efficient, accurate assessment and processing of applications and other documents for registration of health practitioners. 
  • Assess and manage applications for registration within KPI timeframes. 
  • Prepare correspondence for our key stakeholders (Internal and External). 
  • Provide assistance to other registration teams in peak periods.
  • Draft board papers with recommendations to Boards regarding applications for registration 
  • Be proactive and take initiative to respond to administrative needs 

As the ideal candidate, you will demonstrate the following: 

  • Previous experience drafting Board agenda papers, letters and emails 
  • Intermediate to advanced proficiency in a range of software applications including Microsoft Office and experience using electronic databases 
  • Strong interpersonal, written, and verbal communication skills and experience in dealing with people at all levels 
  • Initiative and ability to work independently as well as in a team environment to deliver outcomes and objectives 
  • Ability to understand and apply legislation, standards, policies, and guidelines  
  • Commitment to Ahpra’s core values, Integrity, Respect, Collaboration and Achievement. 

You can read more in the attached role description: Role Description Regulatory Officer Registration L3.pdf 

What we offer: 

  • Work/life balance with the flexibility to work both in the office and at home – the best of both worlds 
  • Discounted Corporate Private Health arrangements and discounted gym memberships 
  • Attractive salary of $74,471 per annum plus Superannuation 

 To apply: 

  • Click ‘Apply for this job’ to submit your application. 
  • Your application must include a current resume. A cover letter is not required as we will ask several questions specific to the role as part of the application process.  
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process 
  • For further information or enquiries please contact recruitment via email recruitment@ahpra.gov.au 
  • Closing Date: 11.30pm AEST – Sunday 26 May 2024

Offer of employment is subject to successful background (pre-employment screening) and Criminal History checks. 

Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, Ahpra is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people as well as those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at the time of application. 

Ahpra acknowledges the Traditional Owners of Country throughout Australia and their continued connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and Elders past and present. 

With respect, no agencies please. 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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