Current opportunities

The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications and knowledge to provide safe care are registered.

Reporting to the Senior Accreditation Officer, the Accreditation Officer works as a member of the Program Accreditation team to implement the Program Accreditation team work plan and effectively support delivery of accreditation functions for the Aboriginal and Torres Strait Islander Health Practice, Chinese Medicine, and Medical Radiation Practice, Paramedicine and Podiatry professions.

The role is responsible for day-to-day case management of accreditation assessment applications and monitoring responses submitted by education providers, and consistently achieving a high level of education provider and assessment team satisfaction.

This is a full time, fixed term position up to October 2024 with a preference to be located in our Melbourne office.

In this role you will:

• Work as part of the Program Accreditation team to implement agreed work plans, effectively managing own workload and competing priorities to maintain quality and provide a high standard of timely and risk-based advice, guidance and support to assessment teams, including during site visits.
• Deliver customer focused efficient and accurate case management of accreditation applications and other documents submitted by education providers consistent with current legislation, published accreditation standards and processes, established policy, procedures and practices, agreed principles, risk thresholds and stakeholder engagement plans
• Speak with education providers about non-sensitive and non-complex issues when required, and escalate potentially sensitive and complex issues to the Senior Accreditation Officer 
• Prepare assessment and monitoring reports and related agenda papers that reflect established policy, procedures and practices, agreed principles and any risk thresholds, and if required, speak to the reports and papers at meetings
• Provide timely advice to the Senior Accreditation Officer on issues affecting implementation of own work plan, including case management of accreditation applications and other documents submitted by education providers and advice, guidance and support to assessment teams
• Resolve problems of a recurrent nature within established guidelines and agreed thresholds of risk and complexity
• Exercise judgement to escalate issues and problems when they are outside the scope of established guidelines or when risk or complexity exceeds agreed thresholds
• Contribute to responses to stakeholder requests, including consultations, consistent with agreed stakeholder engagement plans

As the ideal candidate, you will demonstrate the following:

• Diploma/degree in business administration, management or other relevant field or equivalent relevant experience.
• Demonstrated experience supporting an executive team, committee or board to implement policy or processes in a complex environment, preferably within regulation or education
• Demonstrated experience in understanding, interpreting and applying standards, procedures and policies, preferably in regulation or education
• Highly developed and effective written, oral and interpersonal skills, including a demonstrated ability in writing accurate and concise reports, agenda papers and letters, and presenting information to committees and/or teams
• Well developed problem-solving, analytical and conceptual skills as they relate to interpretation of information, including the ability to effectively use relevant technology to find information
• Well developed ability to exercise judgement and resolve issues and problems within established guidelines and agreed thresholds of risk and complexity, and escalate issues as required
• Highly developed organisational skills, including the ability to prioritise and manage multiple tasks and deadlines and deliver quality accurate work, as a member of a team
• Demonstrated ability to be adaptable, responsive, coping well under pressure, responding and adjusting easily to changing work demands and circumstances including the occasional need to work outside of business hours or travel to attend meetings interstate.

Position Description:  Accreditation Officer (CL5) - May 21 (002).pdf

What we offer: 

• Interesting and challenging work with a strong public safety purpose
• A supportive and flexible working culture that supports you in achieving a balance between work and personal commitments
• 17.5% leave loading
• You will receive a company laptop and working from home kit.
• Professional development opportunities, including Linkedin licenses
• Access our flexible working opportunities
• Inclusive and supportive colleagues, enjoy coming to work and collaborating with your team
• Salary packaging arrangements including novated leasing and education expenses
• Discounted health insurance with Private Health
• Attractive base salary starting at $97,122 plus superannuation and leave loading 

To apply:

• Click ‘Apply for this job’ to submit your application.
• Please submit your application from a confidential email address where you are prepared to receive all emails regarding the position.
• Your application must include a current resume and cover letter of no more than 2 pages addressing the Qualifications/Experience section of the role description
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process
• For any queries or a confidential discussion regarding this position, please contact Heather Janssen on 03 8708 9273 or email recruitment@ahpra.gov.au
• Closing Date: 11.30pm on Wednesday 1 May 2024

Please note applications will be screened and shortlisted during the advertising period.  Should we receive suitable candidates during this time, the advertising period will cease. 

Offer of employment is subject to successful background (pre-employment screening) and Criminal History checks.

Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at time of application.

With respect, no agencies please.