Regulatory Advisor, Notifications (Intake / Investigations)
Job no: 494681
Work type: Fixed Term Full Time
Location: Adelaide, Brisbane, Darwin, Hobart, Melbourne, Perth
The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. We support safe, professional practice and behaviour by Australia’s 800,000+ registered health practitioners.
When someone has a concern about a registered health practitioner, they can choose to raise this with us. This is called making a notification. In our Notifications function, our teams of Regulatory Advisor’s work nationally to review and assess each notification that is raised with us.
Regulatory Advisors, Notifications gather information and undertake risk assessments about practitioners who have a notification made about them. They provide the connection between notifiers, practitioners, other witnesses or information holders and National Boards.
In our Intake and Assessment and Immediate Action teams, their strong service skills enable engagement with stakeholders (primarily notifiers and practitioners) to acquire information necessary to assess risk. They work with Senior Regulatory Advisors and Clinical Advisors to conduct risk assessments and provide analysis and recommendations to National Boards.
In our Investigation team, their strong investigative and analytical skills enable
- investigation planning and management
- witness identification, interviewing and management
- evidence gathering and management
- report writing, including sound recommendation making to National Boards.
Regulatory Advisors engage with a diverse range of stakeholders, including patients, members of the public, government entities, other health practitioners and employers. They require exceptional problem solving and case management skills, a passion for working with the public and a drive to work efficiently and collaboratively within a team-based environment.
We continuously seek applicants to join our Brisbane, Melbourne, Hobart, Adelaide, Perth and Darwin based teams. Applications are accepted for live vacancies or for expressions of interest to be placed on Ahpra’s merit list for future vacancies.
In this role you will:
- Engage positively and with purpose with notifiers, practitioners and third parties utilising exceptional client service skills and communication.
- Use your understanding of patient safety principals and Ahpra’s risk assessment and controls approach to plan and conduct assessments and investigations into notifications concerning health practitioners’ impairment, performance or conduct.
- Request, obtain and analyse relevant information relating to the notification and if required, interview key witnesses and third parties
- Document findings and prepare high quality, written reports and recommendations for decision makers in accordance with the National Law
- Be confident discussing your investigations and reports with senior staff and decision makers
- Adhere to record management requirements to maintain Ahpra’s database and ensure confidentiality and respect in relation to personal information about the individuals involved in our notification processes
- Contribute to continuous improvement activities in the management and reporting of notifications.
As the ideal candidate, you will demonstrate the following:
- A tertiary qualification in a field with relevance to health practice, regulation, investigations, risk assessment or law
- Previous experience managing professional standards or health care related investigations in a sensitive and complex environment
- Ability to understand legislation and apply policies and procedures
- Strong problem-solving, analytical and conceptual skills together with a demonstrated ability to exercise sound judgement and resolve issues independently in a sensitive and complex environment
- Strong written communication skills including experience in writing reports, recommendations, preparing correspondence and agenda items for various stakeholders.
- Exceptional interpersonal skills and demonstrated ability to listen, show empathy, communicate, consult and negotiate effectively with internal and external stakeholders at all levels
Role Description: RegulatoryAdvisor,Notifications_RoleDescription_062021.pdf
What we offer:
- Interesting and challenging work with a strong public safety purpose
- A supportive and flexible working culture that supports you in achieving a balance between work and personal commitments
- Discounts on Medibank Private Health Insurance and selected gym memberships
- Central office locations and with modern, open plan workspaces
- Attractive salary of $104, 576 per annum plus 10% Superannuation
- Click ‘Apply for this job’ to submit your application.
- Your application must include a current resume and cover letter addressing the 'Qualifications & Experience" section of the Role Description (2 page maximum)
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process
- Applications must be submitted by 11.30pm on Sunday 20th June 2021
- For any queries or a confidential discussion regarding this position, please email email@example.com
Offers of employment are subject to successful background (pre-employment screening) and Criminal History checks.
Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. If you have any support or access requirements, we encourage you to advise us at time of application.
With respect, no agencies please.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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